Took great care of my pit mix with getting him groomed professionally for the first time!
Ive bought my catfood here for many yrs..love it...forever
Visited with Lori at the adoption area. Multiple beautiful cats there available for adoption.
My dog just went there yesterday for the first time and I got home to read his pawgress report they give you and I read where they had taken care of his anal glands after I specifically told them not to.. He just had anal gland surgery a month ago. Theres's nothing to take care so I called up and they said they usually just "check" the boxes.. WHO JUST CHECKS BOXES?? Whats really going on if they just check boxes to check them!? I will never go back.
This place is a joke. Just called to cancel my dogs grooming appointment so I wasn't taking a spot someone else may need, was put on hold for 5 minutes, guessing after a certain amount of time being on hold it connects you to the regular store line because someone answered and when I said "hi was calling to cancel my dogs appointment." The person says "for grooming? Please hold." I'm put back on hold for another 5 minutes. I just hung up. Not going to bother cancelling. Was doing it out of common courtesy but I don't have time to sit on hold for 10 minutes. This place needs to get it together. I will be going else where to have my dogs groomed. Only cancelled today because I was called into work, was planning on rescheduling but not with petsmart. You've lost my business completely after rudely putting me on hold TWICE for a total of 10 minutes, would have taken me 10 SECONDS to tell you why I called.
Petsmart is a US Store based in Amsterdam, New York. Petsmart is located at 4930 St. Hwy. 30, Amsterdam, NY 12010, USA.
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